Configuring Your Email Notification Settings

Depending on how many projects you're currently assigned to and what type of permissions you have, you may receive dozens of email notifications on a daily basis, causing your inbox to get filled up quick. Don't worry, you're in control!

You can choose what type of email notifications you can receive and how frequent you receive them.

To do that, click on your avatar, which is the colored circle containing your initials in the rightmost side of the account level menu. Then go to Profile > Edit profile.

A modal window will appear where you should see the Email notification settings section.

Simply check or uncheck items you wish to enable or disable. Here's what each option does:

• Account activity reporting - sends you emails about your account activity.
• Project activity reporting - sends you emails about different project activities like when someone assigns someone to a brief or when someone claims a content item, etc.
• Message / Comment received - sends you an email whenever someone sends you a message within EasyContent.
• Feedback on an content item - sends you an email whenever you receive feedback on an item you're working on.
• Deadline missed - sends you an email whenever an item you're assigned to has missed its due date.
• Digest of assignments - this option will send you an email containing the list of content items you're currently responsible for. You can choose to receive reminders every 12, 24, or 48 hours or you can disable this by choosing never.

If you've decided to receive as many emails as possible to closely monitor your projects, you may discover that some of them don't appear in your inbox. In that case, they might be getting sent to your spam or junk folder. To prevent this from happening, you need to add our email address to your mail provider's safe sender list. Learn how to add our email addresses to your mail provider's safe sender list.

Permissions and Email Notifications

Certain permissions are required to receive some types of email notification. The following events will trigger email notifications (when project activity reporting is set to full).

Manage Projects

An email will be sent to a user with a manage projects permission when the following events occur:

• When a new project is created
• When a project is deleted
• When the account owner is changed
• When the account deleted
• When a someone assigned a user to a project

Manage Users

An email will be sent to a user with a manage users permission when the following events occur:

• When a new user is invited to the account
• When an invited user accepted the invitation
• When someone assigned a user to a project
• When a guest user registered

Manage Content Items

An email will be sent to a user with a manage content items permission when the following events occur:

• Content item is published by another user
• Content item workflow status is changed by another user
• A brief is claimed by another user
• When a user received a rating from a different user
• When a content item is canceled (converted to brief) by another user

Manage People and Deadlines

An email will be sent to a user with a manage people and deadlines permission when the following events occur:

• Content item is published by another user
• Content item workflow status is changed by another user
• A brief is claimed by another user
• When a user received a rating from a different user
• When a content item is sent back to rework by another user
• When there are overdue content items by other users
• When a user is assigned to a content item by another user
• When a content item is canceled (converted to brief) by another user