Frequently Asked Questions
I am currently using Google Docs. Why is EasyContent better?

Although Google Docs and MS Office have some collaboration features, they are mainly about creating and editing texts. EasyContent is a specialized application that in addition to content creation allows for customizable workflow, reporting and integrations. You'll have everything in one place, and you'll never lose track of your content.

What can I do with an article after it's written?

At any time, you can export it to html or docx, copy it from our text editor, or publish directly to WordPress. You can also retrieve content via our API.

How do you support me and my team getting up to speed fast?

See our Help section for our Getting Started article. A personal demonstration or onboarding session is available on request.

Our team uses WordPress for content creation and collaboration. Why should I consider EasyContent?

With WordPress you are very limited by its restrictions. True, you can organize your content operations inside Wordpress with the help of various plugins, but this setup is hardly manageable when scaling it across several websites. With EasyContent you'll have more flexibility and more tools, and you'll have it all in one place.

Do I have to learn a new system for creating, formatting and editing documents?

We use TinyMCE editor. It is one of the most popular and powerful WYSIWYG editors on the Internet. It's very similar to MS Word or Google Docs, so learning it is very quick.

How do characters work for languages other than English?

We use UTF-8 encoding which supports all languages.

I need my client/manager to review content before it is published. Can I do that with EasyContent?

Absolutely. Start with creating a role for your client or manager. Give them whatever permissions they need. Then invite them to EasyContent and assign them this role you've created. Finally, link this role to a dedicated workflow stage and you are all set! You can make this stage read-only if you don't want them to make any edits.

Alternatively, you can use our link-sharing capability and just send them a link. With this link they will be able to edit, comment, and approve your content.

How is my content backed up and protected?

Only you and your invited team have access to the password protected content. Your team members, as non-administrators, only have access to the content they are assigned. All content is auto-saved and a revision system allows you to restore previous versions.

I feel like you’re lacking something. Can I request a certain feature?

Absolutely! All you need to do is to shoot us a message to the email below. We go out of our way to meet our clients' needs. It’s very likely your suggested feature will soon become available inside EasyContent (certain features take as little as a week to implement) and we’ll notify you if that’s the case. So go ahead and contact us!

Haven't found what you are looking for?

Please contact us at support@easycontent.io or use the chat in the bottom right corner.