The Content page can only be accessed when you're inside a project and you have the right permissions.

⚠ Important Note: Everything in this article is presented from the point of view of a user with an admin role. If you're not an admin, some items won't be available or visible to you. See "Complete Guide to Permissions" and " User Roles and Permissions" for more info.

Filtering Content Items

Different filtering options are available on top of the content items table. Use them to quickly find a specific item.

Clicking filters (#1) reveals additional filtering options. Completed content items are hidden by default, but you can toggle show completed (#2) to see them.

Managing Your Content Items

Your content items are neatly displayed on a table. Information about a content item such as its current status, assigned users, due date, template, etc. is here.


The title column displays topic titles as well as folders if any. We call this "topic title" because this is not necessarily the same as the item's actual h1 title in the content editor.

When the topic title is clicked, you will be sent to the content editor for that item, allowing you to edit it.


The status column displays the content item's current workflow status. When you hover your mouse over it, you will see how long an item has been in its current status.

Click it to bring out the "Assigned people and due dates" window. This will let you change assigned users and set due dates.


The people column displays the currently assigned user for the content item's current workflow status.

Hovering your mouse over it displays the assigned user's name and role.

Clicking the  icon opens up the "Assigned people and due dates" window to let you edit assigned users.

Due Date

This displays the due date for the item's current workflow status if there's any. Clicking on it brings out the "Assigned people and due dates" window allowing you to modify due dates.


This column displays the content item's current template. Clicking it brings out the template selection window, allowing you to change its template.

In the select new template window, clicking the Create a new template link will send you to the template settings page. You can learn more about templates here.


This column displays the item's category. Clicking it allows you to change it.


Lastly, we have the action column. The "claim" button allows users with the right permission to "take responsibility" for an item and start working on it. It also houses a dropdown menu containing shortcuts to various actions you can perform on its corresponding content item.

List View and Hierarchy

The content items table comes with two "view modes", list and hierarchy.

List View

The list view mode displays all your content items in a "traditional" way.  The newest content item will be the first by default.

Hierarchy View

Next is the hierarchy view. It allows you to drag and drop items to arrange them into a hierarchy, for example, to mimic the structure of a website. It allows you to add folders to further organize your content items.

Below, we see how some content items are under another content item and some are even under a folder, showing their relationship with one another.

Switching Views

Use the toggle in the upper right corner of the table to switch views.

Once you're in the hierarchy view, you can click and drag an item to another item to make it a child item.

If you want to remove a child item, drag it away from its parent.

Adding Folders

When you're in the hierarchy view, you will have the option to add a folder using the dropdown in the add item button.

Like content items, you can drag and drop folders to form a hierarchy.

You can expand and collapse folders by clicking the folder icon itself or its corresponding chevron icon. You can also rename or delete them any time you like.

And that's everything you need to know about the Content Items page. If you have further questions not discussed in this help article, don't hesitate to contact us at