The Content page can only be accessed when you're inside a project and you have the right permissions.

Important Note: Everything in this article is presented from the point of view of a user with an admin role. If you're not an admin, some items won't be available or visible to you. See "Complete Guide to Permissions" and " User Roles and Permissions" for more info.

The most prominent item on this page is the content items table. We'll discuss this in greater detail in the following sections.

Filtering Content Items

Different filtering options are available on top of the content items table. Use these filters to find a specific item quickly.

Clicking filters (#1) reveals additional filtering options. Completed content items are hidden by default, but you can toggle show completed (#2) to see them.

The Content Items Table

The "content items table" will help you manage all your content items with ease. There are two view modes available: list view and hierarchy. We'll cover them in the later sections. For now, we will take a look at each columns in the table.


The title column displays topic titles as well as folders, if any. Note how we call this "topic title" because this is not necessarily the same as the item's actual h1 title in the content editor. Topic title and h1 title can be different.

When the topic title is clicked, you will be redirected to the content editor, allowing you to make changes to its text, images, and other info.


The status column displays the content item's current workflow status. When you hover your mouse over it, you will see how long an item stayed in the current status.

Clicking it brings out the "Assigned people and due dates" window. This will allow you to change assigned users and set due dates.


The people column displays the currently assigned user for the content item's current workflow status.  If it's displays a question mark, that means no one is currently assigned.

You can hover mouse over it to the assigned user's complete name along with their role.

Clicking the icon opens up the "Assigned people and due dates" window to let you assign users to a content item.

Due Date

This displays the due date for the current workflow status of a content item. Clicking on it brings out the "Assigned people and due dates" window to allow you to modify the corresponding content item's due dates.


This column displays the content item's current template. Clicking it brings out the template selection window, allowing you to change the item's template.

Clicking the Create a new template link will redirect you to the template settings page. You can learn more about templates here.


This column displays the item's category. Clicking it allows you to change it.


Lastly, we have the action column. It houses a dropdown menu containing shortcuts to various actions that you can perform its corresponding content item.

The "claim" button, allows users with the right permission to "take responsibility" for an item and start working on it.

List View and Hierarchy

The content items table comes with two "view modes", list and hierarchy.

List View

Let's start with the list view mode, a list of all content items. It's simple and straightforward.

Hierarchy View

Next is the hierarchy view. It allows you to drag and drop items to arrange them into a hierarchy, for example, to mimic the structure of a website. It allows you to add folders to further organize your content items.

Below, we see how some content items are under another content item and some are even under a folder, showing their relationship with one another.

Switching Views

Use the toggle in the upper right corner of the table to switch views.

Once you're in the hierarchy view, you can click and drag an item to another item to make it a child item.

If you want to remove a child item, simply drag it away from its parent.

Adding Folders

When you're in hierarchy view, you will have the option to add a folder using the dropdown in the add item button.

Like content items, you can drag and drop folders to form a hierarchy.

You can expand and collapse folders by clicking the folder icon itself or its corresponding chevron icon. You can also rename or delete them any time you like.

And that's everything you need to know about the Content Items page. If you have further questions not discussed in this help article, don't hesitate to contact us at