How to send a message to a team member?
To send a message to another team member, you and that team member must be in the same project.
How to Send a Message to a Team Member?
There are three ways to send a message to a team member.
In the project-level menu, click Mailbox. This will bring out a dropdown menu. Click "Go to mailbox".
Once you're on the mailbox page, on the left-hand side of the page, find the New message button (#1).
Select your recipients (#2). If your message is about a content item, use the "regarding" field (#3) to "attach" that content item to your message. Note that the recipients will change to only include users assigned to one or more workflow statuses for the content item you've selected.
Compose your message (#4) and then either send or discard it (#5).
After you've sent the message, you'll be able to view it in your Sent Mail. You can access it under the Navigation widget on the left-hand side of the page.
On the content editor, you can directly send a message to a user assigned to a workflow status.
Under the workflow status widget, find the user you want to message and click the envelope icon next to their name.
This will take you to the compose message page with the recipient and regarding fields automatically filled to match the content item you came from and the user you clicked.
On the project dashboard, under the Project Team widget, you can directly send a message to a user.
Hover your mouse over the name of the user you want to message and an envelope icon will appear. Click it to compose a message for the said user.
If you have further questions, please don't hesitate to contact us via firstname.lastname@example.org and we'll be happy to help!
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